ضمان لمدة عام - شحن مجـــاني - صيانة ما بعد البيع
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Best Seller
Best Seller
Forget about neck and back pain
Mohamed ahmed
I've been using VGR clippers for a while now, and honestly, it's made a huge difference. The quality is high, and the cutting and trimming efficiency is excellent. The customer service is fantastic; they always respond quickly and help me with any questions. An excellent experience in every way!
Aya omar
We obsess over the details and strive to deliver the best p"My experience with VGR was amazing! I loved the quality and effectiveness of the products, and I felt the difference in my skin and hair care from the very first use. The customer service was excellent, and the return process I tried once was even easier than I expected. Their products are very valuable, and I am very happy with my choice!"roducts at the best prices, every time.
Ibrahim mostafa
I've been using VGR personal care products for a while now, and honestly, I'm very happy with their quality. Their advanced technology makes the results effective and fast, and I'm very satisfied with their products. There were no problems with order tracking. A truly excellent experience.
Frequently asked questions
Do you provide maintenance for products?
Yes, we provide maintenance for all our products
How can I prove my purchase from the official R M website?
In order to protect the rights of both customers and the company, proof of purchase must be provided in the form of a photo of the shipping label on the outer packaging (flyer) or by providing the order number registered on our website or a screenshot thereof.
Did you use any charger head to charge the machine?
Please be careful not to use charger heads with a power rating other than that stated on the machine's packaging, which is usually 1 amp and 5V, as this may damage the battery and the machine's circuit board.
How long does it take to deliver orders?
All orders are usually delivered within 1 to 5 business days, excluding Fridays. The shipment status can be tracked through ARRIVE.
What payment methods do you currently offer?
We currently offer cash on delivery, as well as electronic payment methods through a confirmation message
Warranty Policy R M ?
What the warranty covers:
R M brand offers a comprehensive one-year warranty on all personal care devices purchased through our official website. This warranty covers any defects materials or workmanship under normal use during the warranty period.
Covered:
Manufacturing defects in the main unit, including the motor and internal components.
Malfunctions due to defective materials or workmanship.
Any electrical or mechanical issues arising from regular use under the prescribed conditions.
Repair or replacement of the product, at R M Brand's discretion, if found defective under normal use.
Not covered:
Damage caused by misuse, neglect, accidents, or unauthorized modifications.
Failure to follow product instructions or guidelines.
Damage resulting from improper maintenance or cleaning.
Damage caused by use with incompatible accessories or parts.
Damage resulting from exposure to harsh conditions, including but not limited to water, heat, or humidity damage.
Blades and accessories are specifically excluded from this warranty coverage.
Customer Service Contact Information:
For any inquiries or assistance regarding warranty claims or product support, please contact R M Brand customer service via:
WhatsApp: +01004203705
Note: This warranty policy applies only to purchases made through our official website and is subject to change without prior notice.