What the warranty covers:
R M brand offers a comprehensive one-year warranty on all personal care devices purchased through our official website. This warranty covers any defects materials or workmanship under normal use during the warranty period.
Covered:
Manufacturing defects in the main unit, including the motor and internal components.
Malfunctions due to defective materials or workmanship.
Any electrical or mechanical issues arising from regular use under the prescribed conditions.
Repair or replacement of the product, at R M Brand's discretion, if found defective under normal use.
Not covered:
Damage caused by misuse, neglect, accidents, or unauthorized modifications.
Failure to follow product instructions or guidelines.
Damage resulting from improper maintenance or cleaning.
Damage caused by use with incompatible accessories or parts.
Damage resulting from exposure to harsh conditions, including but not limited to water, heat, or humidity damage.
Blades and accessories are specifically excluded from this warranty coverage.
Customer Service Contact Information:
For any inquiries or assistance regarding warranty claims or product support, please contact R M Brand customer service via:
WhatsApp: +01004203705
Note: This warranty policy applies only to purchases made through our official website and is subject to change without prior notice.
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